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Deploy information technology solutions



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Дата16.03.2017
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7.6 Deploy information technology solutions

7.6.1 Develop the IT deployment strategy


7.6.1.1 Establish IT services and solutions change policies







7.6.1.2 Define deployment process, procedures, and tools standards







7.6.1.3 Select deployment methodologies and tools






7.6.2 Plan and implement changes


7.6.2.1 Plan change deployment







7.6.2.2 Administer change schedule







7.6.2.3 Distribute and install change







7.6.2.4 Verify change






7.6.3 Plan and manage releases


7.6.3.1 Understand and coordinate release design and acceptance







7.6.3.2 Plan release rollout







7.6.3.3 Distribute and install release







7.6.3.4 Verify release






7.7 Deliver and support information technology services

7.7.1 Develop the IT services and solution delivery strategy


7.7.1.1 Establish sourcing strategy for IT delivery







7.7.1.2 Define delivery processes, procedures, and tools standards







7.7.1.3 Select delivery methodologies and tools






7.7.2 Develop the IT support strategy


7.7.2.1 Establish sourcing strategy for IT support







7.7.2.2 Define IT support services for help and assistance with the use of IT






7.7.3 Plan and manage IT infrastructure resources


7.7.3.1 Manage IT inventory and assets







7.7.3.2 Manage IT resource capacity






7.7.4 Manage IT infrastructure operations


7.7.4.1 Deliver IT services and solutions







7.7.4.2 Perform IT operations support services






7.7.5 Support IT services and solutions


7.7.5.1 Manage availability







7.7.5.2 Manage facilities







7.7.5.3 Manage backup/recovery







7.7.5.4 Manage performance and capacity







7.7.5.5 Manage incidents







7.7.5.6 Manage problems







7.7.5.7 Manage inquires









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