Хаджиев, К. Проектиране на съвършени организации. Люрен, София, 2000
Интернет източници
Management Tools 2003: An Executive's Guide
Reengineering
http://wwAv.bain.com/management_tools/tools_reengineering.asp?groupcode=2
Downsizing
http://www.bain.com/management_tools/tools_downsizing.asp?groupCode=2
TQM
http://www.bain.com/management_tools/tools_total.asp?groupCode=2
Packard, T. TQM And Organizational Change And Development.
Total Quality Management in the Social Services: Theory and Practice. Burton Gummer and
Philip McCallion, Eds., Albany, NY: Rockefeller College Press, (1995).
http://www.improve.org/tqm.html
Hansen, D. Total Quality Management (TQM) Tutorial
http://home.att.net/~iso9kl/tqm/tqm.html
Downs, A. Downsizing With Dignity
http://humanresources.about.eom/od/layoffsdownsizing/a/downsizing.htm
Zimmerman, C. Downsizing
http://members.aol.com/charliez/contents.pdf
Cohn, M.The Upside of Downsizing. STQE Magazine, January/February 2003
http://www.mountaingoatsoftware.com/articles/UpsideOfDownsizing.pdf
Hickok, T. Downsizing And Organizational Culture
http://www.pamij.com/hickok.html
Lurie, J. Downsizing
http://www.geocities.com/WallStreet/Exchange/4280/
Weicher, Maureen. Business Process Reengineering: Analysis and Recommendations
http://www.netlib.eom/bprl.shtml#intro
Strassmann, Paul. Reengineering. The Information Economics Press, 1995
http://www.strassmann.com/pubs/reengineering.html
Strassmann, Paul. The Hocus-Pocus of Reengineering, June 1994
http://www.strassmann.com/pubs/hocus-pocus.html
Automotive Intelligence - Volkswagen Group
http://www.autointell-news.com/european_companies/volkswagen/vw_marke/volkswagen-group.htm
Kothen, C. McKinley, W. Alternatives To Organizational Downsizing: A German Case Study
http://www.dmsp.dauphine.fr/MANAGEMENT/PapersMgmt/23Kothen.pdf
Ewing, J. European Spotlight: Volkswagen Group. Issue of CIO Magazine, Nov. 15, 1995
http://www.cio.eom/archive/l 11595/vw.html
Bloch, Brian. Globalisation and Downsizing in Germany. M@n@gement, Vol. 2, No. 3, 1999, 287-303, Special Issue: Organizational Downsizing
http://www.dmsp.dauphine.fr/MANAGEMENT/PapersMgmt/23Bloch.pdf
Vokswagen - official web-sites
http://www.vw.com/
http://www.volkswagen.com/en/index.htm
http://www.volkswagen.com/en/index.htm
AT&T - official web-site
http://www.att.com/
European Industrial Relations Observatory Online. Uncertainty as Opel restructures
25-09-2001
http://www.eiro.eurofound.eu.int/2001/09/feature/be0109301f.html
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