Name of field
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Requirement during completion
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Sender:
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Name*
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It is filled after you click on the  button and select the account from the list with your BGN accounts, which have been subscribed for on-line banking The data is loaded automatically, but manual changes of the information are also permitted. Must be filled with Latin letters .(see more information)
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Address*
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The data is loaded automatically, but manual changes of the information are also permitted. Must be filled with Latin letters .(see more information)
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Sender's IBAN*
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Automatically filled in after an account is selected in the field above
The manual change or input of the IBAN number is not permitted!
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Total amount
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It is filled automatically as the sum total of all payments ordered below.
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The currency of the transfer must be EUR.
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Beneficiary*
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Receiver
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Name*
| -
The manual typing of the name of the Receiver is permitted (contractor).
or
-
Through the button you can recall the list of contractors that you have compiled before
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Address*
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The manual typing of the address of the Beneficiary is permitted (see more information)
or
If the contractor was selected from a list, the address will be loaded automatically.
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Country*
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From the button, select the country of the Sender. SEPA transfers can be issued from EU and EES member states, Switzerland and Monaco.
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Account number/IBAN*
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Type in the entire IBAN/ number of the account (see requirements)
or
If the contractor was selected from a list, the IBAN will be loaded automatically.
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BIC code*
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The BIC code of the bank of the Beneficiary - between 8 and 11 symbols long
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Amount*
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The amount of each individual transfer cannot exceed the equivalent in EUR of BGN 25 000.
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Bank of the Beneficiary*
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The Bank, to which the transfer is directed
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Name*
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Name of the Bank, to which the transfer is directed
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Address*
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Address of the Bank, to which the transfer is directed
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Reason for payment*
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You must fill in a short text to inform the Receiver – reason for the transfer.
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Category of payment*
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The button produces the included list of categories of payment pursuant to the requirements for SEPA transfers.
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Add new Beneficiary
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This button opens fields, in which to fill in details of the new Beneficiary. Allows to order two or more SEPA transfers from a single account of the Sender on the same screen. The additional fields with the details about the new transfer are opened when you click on the "Add Beneficiary" button. Click on the "Delete" button to remove any displayed field for a new transfer.
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Date of creation:
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Shows the current date, on which the payment order was created.
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Date of execution
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In this field, you can set the (future) date on which the signed and confirmed order must be executed.
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Valid before
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This date denotes the validity of the payment order from the date of its creation to the date of its signing and sending. The default duration of this term is 7 days. The manual change of this date is permitted.
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Save as template
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If you often have to create payment orders with the same contents, then you can save a filled-in blank form and use it again in the future.
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Name of template
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In the field "Name of template" you must type a name, under which this template will be saved.
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Visible for all proxies
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This box must be checked, in case you would like all proxies, included in Bulbank Online to be able to see/use, the template, which you have saved.
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Name of field
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Requirement during completion
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Sender:*
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It is filled after you click on the button and select the account from the list with the BGN accounts of the customer, which have been subscribed for on-line banking
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From account/currency*
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Automatically filled in after an account is selected in the field above
The manual change or input of the IBAN number is not permitted!
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Non-cash buy rate:
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Automatically loads the bank exchange rate for non-cash purchases for the respective currency. (Currency of the account)
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To account/currency*
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This field is filled after pressing the blue arrow at the end of the line. A list is displayed with all accounts (included in on-line banking).
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Non-cash sell rate:
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Automatically loads the bank exchange rate for non-cash purchases for the respective currency. (Currency of the account)
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Amount*
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Type in the amount of the transfer – in the currency of one of the selected accounts.
For separator - use the decimal point(.)
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Negotiated rate:
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Must be filled, in case of negotiated preferential rate. 1. A preferential rate is negotiated with dealers (at the listed phone numbers) 2. A payment order is filled. By placing a tick  in front of the field for Negotiated rate, you must type the amount of the transfer and select the respective currency.
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Number of ticket
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List the numbers, provided by the dealer, which certify the negotiated rate.
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Save as template
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If you often have to create payment orders with the same contents, then you can save a filled-in blank form and use it again in the future.
In the field "Name of template" you must type a name, under which this template will be saved.
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Name of template
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Visible for all proxies
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This box must be checked, in case you would like all proxies, included in your on-line banking to be able to see/use, the template, which you have saved.
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Date of creation:
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Shows the current date, on which the payment order was created.
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Date of execution
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In this field, you can set the (future) date on which the signed and confirmed order must be executed.
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Valid before
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This date denotes the validity of the payment order from the date of its creation to the date of its signing and sending. The default duration of this term is 7 days. The manual change of this date is permitted.
|
|
When you are ready with the payment order, use the Confirm button
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Status of transfer
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Status - Yes/No
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Reason
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Condition
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Necessary actions
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Example
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Waiting for processing
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No
|
The transfer is being processed by the system
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It is waiting to be processed by the system or a future date of execution was selected (Transfer with delayed execution).
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Do not order the transfer again! Check the date of execution.
|
|
Unprocessed
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No
|
The transfer is being processed by the system
|
Transfers in BGN and foreign currency up to BGN 25 000
|
Do not order the transfer again! Check its status later.
|
|
For currency transfers over BGN 25 000.
| -
Make sure that you have sent the required documents for the transfer.
-
Contact your servicing branch.
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"The operation was completed"
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Yes
|
The transfer was executed
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The order was correctly created, signed and sent by the proxy
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None
|
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"The operation was cancelled by the customer"
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Yes
|
The order was cancelled by the customer
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The customer has created an order, but has cancelled its execution.
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If you would like to send this payment, you need to create it and send it again!
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You can create a new transfer with the same attributes by selecting "create similar"
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"The operation was cancelled by a bank employee"
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Yes
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Not submitted documents for a currency transfer over BGN 25 000.
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The transfer was signed and sent
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The necessary documents must be submitted to a centralised unit.
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You can create a new transfer with the same attributes by selecting "create similar"
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"The operation was cancelled?"
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Yes
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The account does not have permission for outgoing transfers.
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The transfer was signed and sent
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Order the transfer from an account, which has permissions for outgoing transfers.
|
|
Yes
|
Breached technological cycle
|
The transfer was signed and sent
|
The transfer was not executed You need to order it again
|
You can create a new transfer with the same attributes by selecting "create similar"
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"The operation was queued up, it is waiting availability in the lot”
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No
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Insufficient availability on account to complete the transfer or the due charges on it
|
The transfer was signed and sent
|
Provide availability or cancel payment. If you do not provide funds within 2 days of the operation, it will not be executed!
|
Provide availability or cancel the created payment.
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"The operation was cancelled – insufficient balance”
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Yes
|
The transfer was cancelled, due to the lack of availability for more than 2 calendar days
|
The transfer was signed and sent, but there was insufficient availability for its execution
|
You need to provide availability in your account and order the transfer again
|
You can create a new transfer with the same attributes by selecting "create similar"
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"Unsuccessful sending"
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No
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Breached technological cycle
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The transfer was signed and sent
|
In this case, we would recommend you to contact the Technical Support Center of Bulbank Online at: 00359 2 9337 333
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After you made sure that the transfer will not be executed.
You can create a new transfer with the same attributes by selecting "create similar"
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"Locked (in queue)"
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No
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Intermediate status
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Intermediate status
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After refreshing the page (the Refresh button or F5 of your keypad), the status will change.
|
Refresh button (or F5)
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"Error in the receiver's account"
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Yes
|
The receiver's IBAN is invalid
|
The transfer was signed and sent, but the receiver's IBAN was closed or does not exist.
|
Contact the Beneficiary to check the IBAN
|
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