User manual for Individual clients Content: Home

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  Process
  

Select the desired account from the drop-down menu Select the period for which you would like to receive a statement Or you can select a number of the statement, which you like and click on the "Show" button The field under it displays the found statements for the respective period or number, which can be downloaded and stored on a computer.

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  Cash withdrawal - Through Bulbank Online, you can submit an Order for cash withdrawal of large amount in a branch, which is convenient for you.
  

For successful submission of the respective request, you need to fill in the necessary information and follow the instructions.

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  SWIFT notifications - SWIFT notifications are a convenient, secure and easy way to store information about your foreign currency transfers.
  

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  Process
  

Select the desired account from the drop-down menu Select the amount of the transfer, the status, the date or the period, for which you would like to have a statement, or for the 10 last notifications Click on the "Show" button The field under it displays the found SWIFT notifications, which can be downloaded and stored on your computer.

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  Deposits - Through Bulbank Online, you can receive detailed information about your special deposits "Avangard“ and "Rokada".
  

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  Deposit Wizard - Through Bulbank Online you can open a deposit account in real time and deposit directly the desired amount.
  

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  Deposit Advisor
  

In order to find quickly and easily the proper deposit product for you, use the Deposit Advisor by typing the desired criteria – currency, term, amount, and method of interest accrual.

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  Process
  

Select the proper product and fill in the required information. In order to complete your order successfully, you need to submit it within the working hours of the bank's information system.

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  Open saving account - Through Bulbank Online you can open saving account in real time and deposit directly the desired amount.
  

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  Open new account
  

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  Apply for debit card - Through Bulbank Online, you can submit an Application for debit card /main/ issuing, as well as additional debit card, attached to it, for a person, different from the holder.
  

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  Currency rates - Through Bulbank Online , you can obtain detailed information about the current and past exchange rates of the Bank for over 100 different types of currencies.
  

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  Process
  

Select the desired currency/ group of currencies and period. The display will show the requested information.

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  Archive
  

If you’d like to check all changes of the exchange rates for a particular currency and period, select the Currency and the date and press theShow button. The screen will display the information requested by you with all the changes in the exchange rate for the day.

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  Currency calculator
  

Take advantage of the currency calculator convenience, in order to make necessary calculations for your currency transfers.

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  Accounts settings
  

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  Accounts
  

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  Preferences
  

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  SMS services
  

In order to use the SMS services, you need to have a cell phone, registered in the system. The services are accessible for subscribers of Bulgarian and foreign mobile operators, however, some limitations for receiving SMS notifications out of the territory of the country apply. In order to check if your foreign number can receive SMS notifications from the service, please call our Call Centre at: +359 2 933 7 333.

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  Notifications on event
  

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  Notifications on schedule
  

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  Apply for Secure online payments
  

Back to Content

3. 
   Menu Transactions
   

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  Transfers
  

Name of field	Requirement during completion
Sender: *	It is filled after you click on the button and select the account from the list with the BGN accounts of the customer, which have been subscribed for online banking
Sender's IBAN*	Automatically filled in after an account is selected in the field above The manual change or writing of the IBAN number is not permitted!
Receiver*	It is filled after you click on the button and select the account from the list with the BGN accounts of the customer, which have been subscribed for on-line banking
Receiver's IBAN*	Automatically filled in after an account is selected in the field above The manual change or input of the IBAN number is not permitted!
BIC/ with bank - include the name of the bank of the Receiver*	It is filled after you click on the button(provided that the field for the Receiver's IBAN has been accurately filled in) The manual input of the BIC code by the user is not permitted!
Amount*	Type in the amount of the transfer - in BGN. For separator (between the leva and stotinki) you must use the decimal point (.)
Reason for payment – information for the Receiver*	You must fill in a short text to inform the Receiver – reason for the transfer. (see more information)
More details	Optional field.
Save as template	If you often have to create payment orders with the same contents, then you can save a filled-in blank form and use it again in the future. In the field "Name of template" you must type a name, under which this template will be saved.
Name of template
Visible for all proxies	This box must be checked, in case you would like all proxies, included in your online banking to be able to see/use, the template, which you have saved.
Date of creation:	Shows the current date, on which the payment order was created.
Date of execution	In this field, you can set the (future) date on which the signed and confirmed order must be executed.
Valid before	This date denotes the validity of the payment order from the date of its creation to the date of its signing and sending. The default duration of this term is 7 days. The manual change of this date is permitted.
	When you are ready with the payment order, use the Confirm button

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