User manual for Individual clients Content: Home

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Apply for consumer credit
Request for prolongation of QES

Bill payments

Saved payments of bill payments, in chronological order.

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Create new payment

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You can create a new payment, by selecting the type of bill payment and the supplier.

Payment status

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Reccurent payments

Create reccurent payment

Here, you can create a new reccurent payment by selecting the type, the periodicity, the priority and the execution date, and we have also provided for the additional option to include a short name of the payment for your convenience.

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Archive reccurent transfers

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You can select between quick and advanced search:

By type
Status
For period
Guarantor
Contractor
Export the movements in xls, doc, xml formats.

This menu allows you to resign reccurent payments, which have already been created.

Resign reccurent payments

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Helper functions

This menu allows you to manage existing or create new contractors.

Payees management

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Here, you can edit or delete saved templates.

Templates

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Back to Content

Menu Loans $d:\userdata\bb034239\application data\temporary internet files\content.word\new picture (10).bmp$

Loans

On this page, you can find detailed information about your consumer and mortgage loans.

By default, it displays the current status of your loans.

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! In order to display the loans, the IBAN-s of the repayment bills need to be subscribed to Bulbank Online.

Statement for past period

You can order a statement for past period by selecting the respective options "For date" or "For period".

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Details

For detailed information on your loan press the link Details.

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Credit cards

On this page, you can find detailed information about your credit cards.

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! In order to display your credit cards, they need to be subscribed to Bulbank Online.

In order to display the desired information, select the card, which you are interested in, along with the period.

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Balance

Information about the parameters of your card:

Type of card
Granted limit
Available amount of the credit limit, along with the payments/withdrawals, which have not yet been booked
Minimum repayment amount, etc.

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Transactions

In this section, you can see the movements on your card for the given period.

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Apply for credit card

In order to submit the application successfully, you need to fill in the necessary information. The automatic check at the end of your form will provide an approximate result if the data, which you have declared, meet the conditions for the listed amount and currency.

We will review your application as soon as possible, and we will inform you about the final status of the submitted application.

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Apply for consumer credit

In order to submit the application successfully, you need to fill in the necessary information.

We will review your application as soon as possible, and we will inform you about the final status of the submitted application.

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Request an overdraft

In order to submit the application successfully, you need to fill in the necessary information.

We will review your application as soon as possible, and we will inform you about the final status of the submitted application.

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Back to Content

Menu E-settings $d:\userdata\bb034239\application data\temporary internet files\content.word\new picture (10).bmp$

In this section, you can edit your personal data.

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Username

Here you can select a new user name.

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Password

Here, you can change your password, following the directions.

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Certificates

This menu allows you to:

register QES to operate the system
to submit a request to unregister the QES
to submit an application for a QES from Borica Bankservice AD
to order a customer certificate

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Request for QES

Here you can submit:

Request for QES for individuals
Request for QES for legal entities

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Request for prolongation of QES

In this menu, you will find the instructions how to prolong a QES.

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SMS Password - Accounts

From this menu, you can move accounts from a white into a black list (which will always demand a SMS password) or add new accounts into a black list.

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Notifications

Here, you can create a new notification by pressing on the "Create" button.

Type in the desired name of the notification, the account, the amount, the channel and preferred language.

Press the "Confirm" button.

Notifications on event

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Notifications on schedule

Here, you can create a new notification on schedule, by pressing on the "Create" button.

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Fill in the desired number of notifications, name of subscription, the frequency, at which you would like to receive the notifications, what time zone and channel to be used, as well as the preferred language.

Press the "Confirm" button.

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SMS services

In this menu, you can activate the type of SMS service.

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Home page content

Here, you can customise the contents of the first page.

From the window to the left, select the desired option and add it in the respective window regarding the position, where you would like to have the information on first page displayed.

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Personal data

This menu displays your personal data, which you can change in your servicing branch.

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Sessions

You can prepare a statement for past user sessions by selecting the channel and the period.

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Session details

Here, you can review more detailed information about the selected user session.

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Important documents

Registration forms
Technical requirements
Security recommendations

Messages

Information about received messages by state, validity, priority and period.

My messages

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Send message

From this menu, you can send an opinion and recommendations for Bulbank Online service.

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Settings

Accounts

Sorting of accounts, which you would like to rename.

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Preferences

Setting of preferences.

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Back to Content

Menu Bulbank Mobile $d:\userdata\bb034239\application data\temporary internet files\content.word\new picture (10).bmp$

General information about Bulbank Mobile

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Activation

In order to activate Bulbank Mobile, you need to include a current cell phone number in your profile.

You can request to input or update a cell phone number in your servicing branch of the Bank.

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Back to Content

Каталог: docs
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