Управление на отношенията и обмена със заинтересованите страни. | | 5.5.1 Manage stakeholder support channels | | |
5.5.2 Respond to stakeholder inquiries | Отговаряне на разследванията/въпросите на заинтересованите страни | |
5.5.2.1 Respond to information requests
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5.5.2.2 Respond to records inquiries
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5.5.2.3 Respond to services inquiries
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5.5.3 Manage stakeholder complaints | | |
5.5.4 Capture and assess stakeholder feedback | | |
5.5.4.1 Obtain after-case feedback
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5.5.4.2 Conduct qualitative/quantitative surveys
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5.5.5 Measure stakeholders’ satisfaction Relations and Services | | |
5.5.6.1 Monitor satisfaction with schools, programs, and services
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5.5.6.2 Monitor satisfaction with complaint resolution
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5.5.6.3 Monitor satisfaction with communications
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5.5.6.4 Determine stakeholder loyalty/lifetime value
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5.6 Manage budget | Управление на бюджет (годишна проектосметка) | |
5.6.1 Develop volume/unity forecast and set budget | | |
5.6.2 Implement budget plan | | |
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5.6.4 Refine budget as needed | | |
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6.0 Develop and Manage Human Resources Strategies | 6 Развитие и управление на стратегии за човешките ресурси | |
6.1 Create and manage human resources (HR) planning, policy and strategies) | | |
6.1.1 Manage/Align/Deliver HR strategy | | |
6.1.1.1 Identify organizational strategic HR needs
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6.1.1.2 Identify organizational tactical HR needs
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6.1.1.3 Define HR and district function roles and accountability
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6.1.1.4 Determine HR costs
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6.1.2.1 Develop work force plan
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6.1.2.2 Develop compensation plan
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6.1.2.3 Develop succession plan
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6.1.2.4 Develop employee diversity plan
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6.1.2.5 Develop other HR programs
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6.1.2.6 Develop HR policies
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6.1.2.7 Administer HR policies
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6.1.2.8 Plan employee benefits
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6.1.3 Monitor and update plans | | |
6.1.3.1 Measure realization of objectives
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6.1.3.2 Measure contribution to district goals and objective
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6.1.3.3 Communicate plans and provide updates to board of education
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6.1.3.4 Determine value added from HR function
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6.1.3.5 Review and revise HR plans
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